Do you have any minimum purchase quantities?

Screenprinting and Embroidery we can print any order quantity required by our customers, however prices may be dearer on low order numbers due to cost of manufacture.We suggest a minimum order quantity of 15 garments to ensure the best pricing for you and your organisation.

What formats would you need artwork delivered in?

We prefer artwork to be delivered in a vector art file, preferrably Adobe Illustrator, with the file saved as a Hi-res PDF document, with all text outlined and in CMYK format.If in RGB format, your colours may not come out correctly, and artwork submitted incorrectly will be the sole responsibility of the customeer.We can however check your atwork for you, but this may cost extra.

I need help! Do you offer a graphic design service?

In short, yes we do. We are fully aware sometimes it is not possible to find your original art documents, or the original artist is long gone. Fees for artwork document recreation and artwork design are on a per project basis and will be quoted as part of your order to minimise any stress you may have about recovering artwork.

What is your turnaround time?

Subject to suppliers' stock fulfillment, our usual turnaround time is 14 business days from deposit payment and order/artwork order approval.

Is it possible to fulfill orders with a quicker turnaround time?

Yes this is possible, however we do need to apply a rush fee as you would be jumping our queue of work to be accommodated. This fee is discussed on a per job basis. Please call us to find out more.

Can I order Samples?

Yes, we can accommodate samples for our clients, however the once off setup up fee cost plus an additional $40.00+gst on top of the garment price will be applied to a sample order.

Enquire within for more details.

Do you ship interstate?

Absolutely, although based in Brisbane, we can supply the national marketplace with high end product. Send through your address and we can get back to you with shipping costs.

What are your payment terms?

Our payment terms are simple: For all orders, a 50% deposit will be requireed, prior to any ordering of stock and any production moves forward, and the remaining balance upon completion of your order.Payment methods of Credit Card, Direct Deposit and Cash are all appreciated.